FREQUENTLY Asked QuestionS
Got questions? Find your answers here.
Please note that the final product may not always fully resemble the photo shown. Most of the flowers I use are seasonal and therefore may not be available all the time. However, I will replace it with an equivalent flower that
costs the same or even more. Rest assured that it will still be as beautiful!
Yes, normal delivery within Singapore between 8 AM to 6 PM is chargeable at $15.00, except to remote and restricted locations. Orders are to be made at least 1 working day (before 5:30 PM) before the delivery date.
Restricted locations refer to airport cargo complexes, airline roads and vicinity, military camps and complexes, prisons, shipyards, Jurong Island and Seletar Aerospace. Remote locations refer to Sentosa Island, crematoriums and turf clubs. Delivery to these areas will be charged at additional $10.
Yes, with additional $10.
Yes, but please place your order at least 8 hours in advance.
Please make sure the delivery date, delivery address and recipient’s contact details are accurate, and that the recipient is around to receive the gift. I can redeliver the gift if the first delivery fails at the next available time slot at an additional cost of $10.00.
During seasonal peak periods, the normal delivery fee within Singapore may be subject to change and/or increase without prior notice. Seasonal periods: 9 February to 16 February, 2nd to 3rd week of May and two weeks leading up to Christmas.
Kindly note that there will be a price increase for orders for 9th to 16th February (Valentine’s Day). This is due to a surge in raw material costs.
I customise any flower arrangement, based on your budget, requirement and style including wedding flowers, floral bar, signature table – top/standing bouquets with an option of classic hand-tied, and any custom bouquet of your choice.
I am always happy to share my ideas with you. Just let me know which flower type, style, theme or colour you would like to see in your bouquet or floral arrangement.
It depends on the season as some flowers are seasonal. There are Peony, Ranunculus, Gerbera Daisy, Dahlia, Sunflower, Calla Lilies, Orchids, Tulips, etc.
We cannot guarantee that I will be able to accommodate your request due to time constraint, however, please chat with our staff and I’ll see what I can do.
An email notification will be sent to you to inform you of the progress of your order.
Our floral Studio opens at 10 AM and closes at 5 PM everyday. Please feel to message anytime via WhatsApp, +6588757210 I’ll get back to you for your inquiries as soon as possible.
Chat with me via WhatsApp to discuss about customising your order. Alternatively, you can email me at at
[email protected] and I will reply to you as soon as possible.
Check out what our customers say
"5 great starts for this wonderful florist! The flowers were fresh and very well selected! The outcome of my customized bouquet was extremely beautiful! She even added extra roses! Thank you for the wonderful experience!"
WYNION
